Have Questions? We’ve Got Answers!

🔥 RAGE ROOM FAQ

Q: What is a Rage Room?
A Rage Room is a safe, controlled space where you can smash items like glassware, electronics, ceramics, and more. It's fun stress relief and a great activity for friends, coworkers, and couples.

Q: What should I expect when I arrive?
You'll sign a liability waiver and show a valid ID matching the reservation. Anyone appearing impaired, unsafe, or not of sound mind/body may be refused service for safety.

Q: What is your refund policy?
All bookings are non-refundable. You may reschedule if needed — contact us before your session.

Q: Do you accept walk-ins?
No. Please reserve online to guarantee your time.

Q: Do you accept donations of breakables?
Yes — dishes, glassware, small electronics, bottles, frames, and flat-screen TVs.
No — CRT TVs, projection TVs, large appliances, mirrors, or hazardous items.

Q: What should I bring for check-in?
Arrive 15 minutes early with a valid photo ID. Late arrivals may lead to shortened or rescheduled sessions.

Q: When can I be turned away or rescheduled?
We may refuse service if:
• You appear under the influence
• You display unsafe or aggressive behavior
• You’re visibly pregnant or unable to participate safely
• You arrive too late for your session

Q: Is your experience safe for everyone?

Our experiences involve inherently dangerous activities that cannot be fully mitigated through accommodations. Guest safety is our top priority, and in rare cases, participation may not be possible due to unavoidable risk.

Q: What happens if I’m late?
Your session may be shortened or rescheduled. We cannot extend time for late arrivals.

Q: What items will I break?
Depending on your package: TVs, monitors, laptops, printers, ceramics, mugs, dishes, frames, and more.

Q: How many people can be in the Rage Room at once?
Depending on package, 7–10 guests at a time.

Q: What tools can I use?
Sledgehammers, bats, crowbars, and other Smashit weapons. Outside tools are not allowed.

Q: What if I finish early?
You may purchase extra smash items if available.

Q: Can I bring my own items to smash?
Yes — small personal items may be approved by staff.

Q: Can I play my own music?
Yes! Connect your phone to our Bluetooth speaker.

Q: What is the age requirement?
Guests must be 14+. Anyone under 18 must be accompanied by a parent or legal guardian.

Q: What should I wear?
Closed-toe shoes, long sleeves, and long pants. Safety gear is provided (helmet, gloves, goggles).

🍽️ PLATE THERAPY FAQ

Q: What is Plate Therapy?
Plate Therapy lets you write your stress on a plate, throw it, and shatter it. It’s symbolic, emotional, and extremely satisfying.

Q: Do I need experience?
No — it’s simple, safe, and beginner-friendly.

Q: Is Plate Therapy included in some packages?
Yes — it can be booked alone or added to most experiences.

Q: What is the age requirement?
14+ (under 18 must have a parent or guardian).

🪓 AXE THROWING FAQ (The Axe Hole House)

Q: Is axe throwing safe for beginners?
Yes — every session includes coaching, safety training, and supervised gameplay.

Q: Is it BYOB?
Yes! Axe Throwing at The Axe Hole House is BYOB. Beer and wine only.
Anyone appearing intoxicated will be refused service.

Q: Do we get a private lane?
Yes — all bookings include private lane access.

Q: What throwing tools are included?
Cold Steel axes, 12-inch throwing knives, ninja stars, throwing cards, plus expert coaching.

Q: How many people can throw per lane?
Up to 7 per lane; large groups (up to 12) can book multiple lanes.

Q: What is the age requirement?
Ages 14+ with parent/guardian for minors.

Q: What should I wear?
Closed-toe shoes required. Comfortable clothing recommended.

🎨 NEON SPLATTER PAINT FAQ

Q: What is the Neon Splatter Paint Room?
A private black-light studio where you throw neon UV paint on canvases and walls. Each guest takes home a glowing masterpiece.

Q: Is it messy?
Yes — the fun kind! Goggles, booties, and ponchos provided.

Q: Do I need artistic talent?
No — splatter is pure chaotic fun.

Q: How many people can join a session?
Up to 7 depending on your package.

Q: What is the age requirement?
14+ recommended (minors must have a parent/guardian).

🎯 PAINTBALL TARGET SHOOTING FAQ

Q: Is this traditional paintball?
No — it’s indoor paintball target shooting. No bruises, no opponents, no mess.

Q: What do we shoot at?
Cups, bottles, plates, and fun stacked/arranged targets.

Q: Is it safe for kids?
Ages 14+ with adult supervision.

Q: How long is a typical session?
Usually 15–30 minutes or part of a combo package.

Q: What equipment is included?
Paintball markers, paintballs, goggles, and private lane supervision.

📍 GENERAL FAQ

Q: Do you offer party or corporate packages?
Yes — great for birthdays, team builders, bachelor/bachelorette parties, and corporate outings.

Q: Can I take photos or videos?
Yes — feel free to take your own photos and videos.

Q: Is parking available?
Yes — free parking on-site.