Have Questions? We’ve Got Answers!

Q: What is a Rage Room?
A Rage Room is exactly what it sounds like — a safe, controlled space where you can smash and break items without worrying about cleanup or consequences. It’s part stress‑relief, part fun outing with friends or coworkers.

Q: What should I expect when I arrive?
You’ll sign a liability waiver (you’re participating at your own risk) and show a valid photo ID that matches the reservation and credit card. We reserve the right to refuse entry if a guest appears impaired, not of sound mind/body, or poses a safety risk.

Q: What is your refund policy?
We do not offer refunds. Once your booking is confirmed, we commit resources and purchase items. You may reschedule — contact us if needed.

Q: Do you accept walk‑ins?
Not currently. Please reserve your time and package through our online system to guarantee your session.

Q: Do you accept donations of breakable items?
Yes! We welcome dishes, glassware, bottles, small wooden furniture, small electronics, and flat‑screen TVs.
We cannot accept CRT TVs/monitors, projection TVs, large appliances, light‑bulbs, mirrors, etc.

Q: What should I bring for check‑in?
Arrive 15 minutes early. Bring a valid photo ID matching the reservation and credit card. Late arrivals may jeopardize your full session.

Q: When can I be turned away or rescheduled?
We reserve the right at our discretion to refuse service and reschedule your appointment if any of the following apply:

• You appear to be under the influence of alcohol or drugs

• You are visibly pregnant or otherwise physically unable to participate safely

• You display aggressive or unsafe behavior

• You arrive so late we cannot guarantee your full session time

Q: What happens if I arrive late?
Arriving late may result in your session being rescheduled or shortened. We do not extend time to make up for late arrival; full session time is only guaranteed when you check in on time.

Q: What items will I break during my session?
Depending on the package, you’ll smash monitors, TVs, laptops, printers, ceramics, glassware, mugs/bowls and more.

Q: How many people can be in the Rage Room at once?
Our two rooms accommodate about 7–10 guests at a time (depending on the package).

Q: What tools can I use?
We provide sledgehammers, crowbars and other surprises — outside tools are not allowed.

Q: Finished early? What then?
If you complete your items and time remains, you may purchase additional smashables (availability and cost vary).

Q: Can I bring personal items to smash?
Yes — small personal items may be allowed if they meet our “Basic” item category and are approved by staff. We reserve the right to refuse any item.

Q: Can I listen to music during my session?
Absolutely. We have a Bluetooth speaker; feel free to connect your phone and rock out while you smash.

Q: How old do I have to be to participate?
Participants must be 14+. Under‑18s must be accompanied by a parent or legal guardian.

Q: Can I extend my session if I need more time?
Extensions aren’t guaranteed. If extra time is available after your slot, you may purchase it; otherwise you must book another session. We strongly recommend booking the time you anticipate needing.

Q: What should I wear?
Wear long pants and a long‑sleeved shirt, plus closed‑toe shoes (you must provide these). We provide goggles, gloves and a hard‑hat. (Coveralls are not guaranteed.)